Last updated: 13 September 2026
Convert2Print is a trading name operated by Mäki & Co, CVR 26632196, Mads Doss' Vej 24F, 8620 Kjellerup, Denmark. In these Terms, “Convert2Print”, “we”, “us” and “our” refer to Mäki & Co.
Convert2Print provides automated print-preparation and file-conversion services and may also offer a Print & Deliver service through which customers can order physical printed products made from artwork they upload.
By using Convert2Print or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use the service or place an order.
You retain ownership of the files and artwork you upload to Convert2Print. Convert2Print does not claim ownership of your artwork.
By uploading artwork or other content, you confirm that:
You grant Convert2Print a limited, non-exclusive right to process, reproduce and transmit your uploaded artwork only as necessary to provide the service, prepare print-ready files, manufacture products you order and arrange their delivery.
This permission includes transmitting the artwork and necessary order information to production, fulfilment and shipping partners involved in fulfilling your order.
You may use Convert2Print only for lawful purposes.
You may not upload or process content that:
Convert2Print may refuse or cancel processing or production where we reasonably believe content violates these Terms or applicable law.
Uploaded files may be processed automatically to generate print-ready outputs, including image exports, PDF/X files and ZIP downloads.
The service may temporarily store uploaded files and generated outputs as required for processing and delivery.
Generated downloads are normally available for a limited period. Customers are responsible for downloading any digital files they wish to retain before those files are automatically removed.
Temporary files may also be removed earlier where necessary for security, maintenance or storage management.
Paid digital conversion products on the Tools page are produced specifically from the files and settings selected by the customer. Before payment, a consumer who wants processing and delivery to begin immediately must expressly request immediate performance and acknowledge that the right of withdrawal for the digital content is lost when delivery begins. This consent is separate from acceptance of these Terms.
When you use Print & Deliver, Convert2Print prepares your uploaded artwork for printing and arranges production and delivery of the selected physical product through third-party production, fulfilment and shipping providers.
The product type, paper, size, quantity, delivery method and final price shown during checkout form part of your order.
You are responsible for checking your artwork, selected print options, quantity and delivery information before submitting payment.
A Print & Deliver order contains two separately valued parts: (a) digital print-file preparation and delivery, and (b) manufacture and delivery of the physical poster. The digital files are made available immediately after successful payment.
The digital part of a Print & Deliver order is valued at EUR 1.99 including VAT for one different artwork, or EUR 3.48 including VAT in total for two to five different artworks. Ordering several physical copies of the same artwork does not increase the value of the digital part.
Products produced from artwork uploaded by you are manufactured specifically for your order and are personalised or made to your specifications.
The physical poster is printed from the customer's individual uploaded artwork and is therefore made to the customer's specifications and clearly personalised. The ordinary statutory right of withdrawal does not apply to the physical poster where the personalised-goods exception under applicable consumer law applies.
This does not affect your statutory rights where a product is defective, damaged, incorrectly produced or otherwise does not conform to the contract.
As a voluntary service, Convert2Print allows the customer to submit a request to change the delivery address or cancel the physical poster for 12 hours from the time stated in the order confirmation. This 12-hour facility is contractual and is not described as the statutory right of withdrawal.
The delivery country cannot be changed. Name, address lines, postcode, city and telephone number may be included in an address-change request. A request is handled manually and has not been accepted or completed until Convert2Print sends a final confirmation to the customer.
If cancellation of the physical poster is accepted before production begins, Convert2Print will refund the paid amount attributable to the cancelled physical poster and unused delivery. The already delivered digital part—EUR 1.99 for one artwork or EUR 3.48 for two to five artworks—is not refunded. Any refund is made to the original payment method unless otherwise agreed.
After the 12-hour request period, or after production has begun, a change or cancellation may be refused. Convert2Print may still try to assist, but no change, cancellation or refund is promised unless confirmed in writing.
Nothing in this section limits rights that cannot legally be excluded under applicable consumer law.
The final amount payable is displayed during checkout before payment is completed.
Where indicated, displayed customer prices include applicable VAT. Shipping charges are displayed separately before payment.
Payments are processed securely by our payment service provider. Convert2Print does not store full payment card details.
Prices may change for future orders. A price change will not affect an order that has already been accepted and paid for.
We aim to reproduce your artwork as accurately as reasonably possible. However, printed products may differ slightly from their appearance on a screen.
Minor variations may occur due to printing processes, paper, materials, production equipment, colour management and differences between displays and physical print.
Such normal production variations do not by themselves constitute a defect. This does not affect your statutory rights where the product materially fails to conform to what was ordered.
Production and delivery times shown by Convert2Print are estimates unless expressly stated otherwise.
Delivery time may be affected by production time, destination, carrier operations, customs, weather, local delivery conditions and other events outside our reasonable control.
Tracking may be provided where supported by the selected delivery service. Availability and frequency of tracking updates are controlled by the relevant carrier.
If we become aware of a significant problem affecting fulfilment of your order, we will take reasonable steps to assist you and, where appropriate, contact you.
You are responsible for providing a complete and accurate delivery address and any other information required for delivery.
Incorrect or incomplete delivery information may result in delay, failed delivery or additional costs.
Where an address error is discovered before production or shipment, we will attempt to correct it where reasonably possible. Changes cannot be guaranteed after an order has entered production or shipment.
For international orders, customs duties, import taxes or other local charges may apply depending on the destination, fulfilment location and applicable law.
Where such charges are not included in the amount collected by Convert2Print, they may be payable by the recipient or customer as required by the relevant authorities.
If your order arrives damaged, defective or materially different from what you ordered, please contact Convert2Print as soon as reasonably possible.
We may request photographs of the product, packaging and shipping label, or other reasonable information, so that the issue can be investigated with our production or shipping partners.
Where a valid problem is confirmed, an appropriate remedy may include replacement, reprinting, price reduction or refund, depending on the circumstances and your rights under applicable consumer law.
Do not return a product to a production facility or shipping partner unless Convert2Print has specifically instructed you to do so.
If an order has not arrived within the expected delivery period, please contact Convert2Print.
We may need to investigate the shipment with the relevant carrier or fulfilment provider before determining the appropriate remedy.
Your statutory consumer rights remain unaffected.
For standalone paid conversions on the Tools page, processing begins after payment and the output is generated from the customer's own files and chosen settings. When the customer has expressly requested immediate delivery and acknowledged the loss of the right of withdrawal, the completed and delivered digital product is not refundable merely because the customer changes their mind.
Refunds or other remedies may be provided where a paid digital service cannot be delivered because of a technical failure, a duplicate charge occurs, or where required by applicable consumer law.
These provisions are separate from the rights relating to physical Print & Deliver orders described elsewhere in these Terms.
Convert2Print may use third-party companies to manufacture, fulfil and deliver physical products.
Necessary artwork, product specifications and delivery information may be provided to those partners solely as required to fulfil your order, subject to our Privacy Policy and applicable data-protection requirements.
The use of a third-party production or delivery provider does not remove statutory rights you may have against Convert2Print as the seller of your order.
We aim to keep Convert2Print available and reliable but cannot guarantee uninterrupted operation.
The service may occasionally be unavailable due to maintenance, updates, infrastructure problems or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful or limits mandatory rights available to consumers.
To the extent permitted by applicable law, Convert2Print is not responsible for losses caused by inaccurate source files, unlawful artwork supplied by the customer, incorrect delivery information supplied by the customer, or events outside our reasonable control.
Business users are responsible for determining whether generated files and products are suitable for their particular commercial requirements.
We may update these Terms from time to time. Updated versions will be published on the website with a revised update date.
Changes will not retrospectively alter the terms applicable to an order already accepted unless required by law.
These Terms do not restrict any mandatory consumer rights available to you under applicable law.
If any provision of these Terms conflicts with a mandatory consumer protection rule that applies to you, that mandatory rule will prevail to the extent of the conflict.
Information about how Convert2Print processes personal data, uploaded artwork and order information is available in our Privacy Policy.
Convert2Print / by Mäki & Co
Mads Doss' Vej 24F
8620 Kjellerup
Denmark
CVR: 26632196
Email: info@convert2print.com
Please contact Convert2Print first at info@convert2print.com so that we can try to resolve any problem. Eligible consumers may also submit a complaint to the Danish Centre for Complaint Resolution (Nævnenes Hus) through naevneneshus.dk. Any applicable minimum purchase thresholds, fees and procedural requirements are determined by that authority.
These Terms are governed by Danish law, without depriving a consumer of any mandatory protection available under the law of the consumer's country of residence. Disputes may be brought before the competent courts under applicable law.